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Ability to export and import KB Articles
Having the ability to export the KB article is some format that can then be used to import back in to another instance of the Cireson portal would allow for KB articles to be designed and tested in Dev environments before being moved to prod as well as being able to share KB articles across companies.
In addition, it would be good to be able to export the HTML of the KB to a generic HTML file for use or storage of intellectual property.