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Prompt for more information when completing an activity

Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
It would be very helpful to prompt users to complete empty fields such as start/end dates, when they are marking the activity complete.  This could either be implemented as letting us mark activity fields as required, or they could be included on the comment pop-up.
17 votes

Submitted · Last Updated

Comments

  • Mark_WahlertMark_Wahlert Customer Advanced IT Monkey ✭✭✭
    Additionally, for SRs and IRs, once you mark as Completed/Resolved it updates work item status to Complete/Resolved BUT you should be prompted to complete the required Implementation/Resolution Notes, or what's the point...
  • Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
    This is another good example.  Prompting at the time of completion has been requested often here.  There are other ways to handle this, but this seems like the one that would engage users the best.
  • Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
    This has had a lukewarm voting response, but it just became a business requirement for us.  Is this really not something that other business want/need?
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