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Allow for Portal authentication via user's UPN or e-mail address rather than SAMAccountName

IT Monkey

IT Monkey O.G.

May 2016 in Service Manager Portal Feature Requests

Handy for situations where companies have multiple forests/domains or are merging domains and have potential clashes in samaccountnames.

30

30

30 votes

Submitted · Last Updated May 2016

Comments

Allen_Sparks Customer IT Monkey ✭

May 2016

I'll add my 'ditto' to the UPN suggestion. We have a multi-domain forest and our users are accustomed to using UPN with apps that use forms-based authentication.

0
[Deleted User] Ninja IT Monkey ✭✭✭✭

May 2016

Remember to vote it up as well!

0
Conner_Wood Customer Ninja IT Monkey ✭✭✭✭

June 2016

Upvoted since it's important.

0
Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

June 2016

Second @Allen_Sparks. This seems to be a classic end user complaint of "I have a different login for everything!" Granted they are all technically the same, but standardizing the actual verbatim login would be a win.

0
Morten_Meisler Premier Partner Advanced IT Monkey ✭✭✭

September 2016

Any news if/when this is getting fixed or is there some workaround you would suggest?

Thanks

0
H_Gerling Member Adept IT Monkey ✭✭

January 2017

cant vote up, so take this :up: as up vote

0
Jason_Meyer Customer Advanced IT Monkey ✭✭✭

August 2017

Up vote.

0
Wayne_Atkinson Customer IT Monkey ✭

September 2017

Make it so!
We have users complaining here too.

0
Kenneth_McMichael Customer IT Monkey ✭

October 2017

Up vote not working so this is my up vote

0

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