Tier Watcher - Management Server is unavailable (error)
We're testing the latest Tier Watcher v7.5.2016.2 in Windows 7 (and SCSM Console UR9)
When we click the task in the console - it loads the icon in the TaskBar but states:
'Tier Watcher - Management Server is unavailable'
I've stepped through the release instructions - without success
• loaded the .mpb file
• made sure in the settings that file path to the .exe file is valid
• ensured cireson licensing is valid
• made sure in the config file server name settings, that our server name is correct (and in lower-case)
• even tried using both our server alias and the exact server name in the config file
Is there any error logging in event viewer > ops manager that we can get to see the full issue details?
- this would greatly assist with troubleshooting.
Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭Yep just copy it to the share where the exe and config file lives and you should be good.5
Does LicenseManagement.Client.Dll exist on your file path where your TierWatcher files exist?
Your folder structure should look the same as the zip (less the release notes):
Also if you dont have the SCSM console installed on the client PC you will need to copy the Service Manager DLL files as per the below KB:
No - the LicenseManagement.Client.dll file is not in the same path as the .exe and config file.
The .exe file and config file are hosted on a separate share
The Cireson settings point at this location
I left it out the LicenseManagement.Client.dll file - because this particular file is already
hosted on our primary management server:
(C:\Program Files\Microsoft System Center 2012 R2\Service Manager)
Does this file need to exist in both locations?
And yes - I'm using pc where the SCSM Software is installed.