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We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Allow More than 8 Request Offering Icons to be Displayed Without Clicking into the Service Offering
Jonathan_Boles
Customer Ninja IT Monkey ✭✭✭✭
Within our environment, many users (and analysts alike) have commented that they found it strange that there was a limitation as to how many request offering icons are visible from the home screen versus when having to actually click into the service offering. Many times we have found that users/analysts do not even realize there are additional ROs as they assume all of listed in icon format when viewing the Cireson Portal Home page.
In the example below, within our Practice Technology Services Category, we've got two SOs, one for users reporting an issue related to the category and another for submitting a request. While only a max of 8 icons are show, we have multiple service offerings that have 12,15 (or event more ROs) and it would be best if all of the icons showed in four/five columns and additional rows as required.
Please vote this up if you'd like the ability to show all of your RO icons within an SO versus just the first 8!
Additional Discussion in the Thread Below:
https://community.cireson.com/discussion/comment/2301#Comment_2301
In the example below, within our Practice Technology Services Category, we've got two SOs, one for users reporting an issue related to the category and another for submitting a request. While only a max of 8 icons are show, we have multiple service offerings that have 12,15 (or event more ROs) and it would be best if all of the icons showed in four/five columns and additional rows as required.
Please vote this up if you'd like the ability to show all of your RO icons within an SO versus just the first 8!
Additional Discussion in the Thread Below:
https://community.cireson.com/discussion/comment/2301#Comment_2301
13
Comments
yes, our users have the same problem too, and therefore they used wrong ROs to submit their requests and messed things up. Please show all icons in the next release!! 🙇♀️