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Config Item Search

Karen_Bruster1Karen_Bruster1 Member IT Monkey ✭
Hi,
Is there a way to limit the amount of items that show in the Config Item Search, to maybe just; Users and Groups, Computers, Printers.... Mine is showing every thing under the sun.

Answers

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hi Karen

    You can limit which classes you want in the portal, checkout the below KB:
    https://support.cireson.com/KnowledgeBase/View/1258

    Cheers
    Joe
  • Karen_Bruster1Karen_Bruster1 Member IT Monkey ✭
    @Joe_Burrows Thank you I did a search but could not find what I was looking for, my googling skills need work.
  • Karen_Bruster1Karen_Bruster1 Member IT Monkey ✭
    @Joe_Burrows do you know if you still have to use the entire class tree or can you just us the final class in version 7.4.x and newer?
  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hi Karen

    Yep i believe so, you will also need to truncate the table for configuration items and lastmodifed and restart cachebuilder after making the change so it only syncs down the CIs you want.

    Cheers
    Joe
  • Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
    I am sure that the answer is yes, but in 8.x, do we still have to specify the whole class tree?

    I get why it was set up this way, but I really do not want some of the parent classes to be selectable.
  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hi Tom

    Correct - no changes here and you still have to specify the whole class.

    Regards
    Joe
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