Custom code that links directly to MAs getting "3 dots" forever on save
We have some custom code that links to an MA in a newly created tab, for the user to make changes to and upon hitting save, the tab is expected to close. This works fine except if the user makes changes, uses the 'apply', makes more changes then uses 'save', in which case the user is presented with "3 dots" flashing forever.
To reproduce, the steps are:
1) click on a link to open the SR in a new tab
2) make a change to a description field (really any change), hit apply
3) make a change to the description field (any change will do), hit save.
If (2) is not performed, it works as expected and the tab closes upon save.
I've been able to recreate with a rather simple html example. Links 1 and 2 I see the 3 dots forever, the 3rd link, which does not attempt to navigate directly to the activity tab works ok. But of course.. we'd prefer linking to the MA directly.
We are running 4.0.10, but I've also seen this same behavior in 6.0.
Here is the most basic example I could put together to reproduce what our app does, the html below can be placed in "testlink.html" in the CiresonPortal folder and opened in your browser ala (http://portal/testlink.html).
1st link to MA that does not work <a href="/Activity/Edit/MA50691/" target="newtab">MA50691</a>.<br>
2nd link to MA that also fails<a href="/ServiceRequest/Edit/SR50686?activityId=MA50691&tab=activity" target="newtab">MA50691</a>.<br>
3rd link to SR that works ok <a href="/ServiceRequest/Edit/SR50686" target="newtab">SR50686</a>.<br>
Of course, you'll need to adjust the SR and MA#'s based on your env.
Appreciate any help you can provide.