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Custom WorkItem Preview on hover
Here is my custom solution where the analyst get a modal preview window with some quick info when hovering/mouseover on a workitem title in the grid.
Included is the ability to rename a service account to something else or disable all actionlog entries from a given service account.
Settings are at the top of the custom js file:
// Needed for both name change and ability to hide those entries
var serviceAccountName = "domain\workflow_svc";
// Hide all entries made from above service account, true/false
var hideServiceAccountEntries = false;
// Name to display instead of service account
var newServiceAccountName = "IT Service portal";
Tested with IE11, Chrome 55, Firefox 45 & Edge with portal 7.2.2016.1
I've attached the files needed in a zip archive. To install just drop the files in CustomSpace (merge custom.js if you have other stuff there already!)
EDIT: Please see updated version in a post below!