Christopher_Carver Adept IT Monkey ✭✭
Reactions
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Re: Security Scoping Analysts
Thank you Joe, I'll be opening a ticket to talk with you on this in 2 wks. Project end and vacation. (View Post)1 -
Re: Knowledge Articles Disappearing
Okay I figured this one out and I'll be honest it's a bit of a numb-skull moment. The KA are being set in SCSM, but then the analysts were changing the KA in the Cireson portal and thus overlaying th… (View Post)1 -
Re: Handling Custom Management Packs
Thank you for letting me know Cireson's stance. We reviewed the difference between class extension and inherited classes and in our environment class extensions for service requests would not be a wi… (View Post)1