Paul_Bosch IT Monkey ✭
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workitem status not update in views in Portal
Hi, We are using portal 5.05 and since today I've received notifications of users/analysts about the workitem status not being updated in the standard views / active work, etc. When opening a workite… (View Post)1 -
Can i use a sql query and somehow get those results in a view in the portal?
I know it's a long shot, but since there are certain limitations in SCSM in relationships, SQL does the trick (for us) in some cases. Otherwise SCSM pushes you to mp's , workflows and custom fields (… (View Post)1 -
When using queues on workitems, delay of 1 minute before able to edit workitem
Hi, ive also raised an incident for this. When using queues on workitems in SCSM, this causes a delay in user/analysts being able to edit the workitem in the portal. It is being displayed in the my r… (View Post)1