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ServiceManager Do not sync computers atributes
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Re: SCSM Upgrade - What to do with the MPs?
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How do you set a "Service Offering" as a Top Request
I noticed that on the Home page of Cireson, there are 3 links under Top Requests. There is a Request Offering, a Service Offering and a Link. How do I do this? I apologize if this is already a knowledge article, but I was unable to find this anywhere on the Knowledge Base in cireson (too much to filter) -
Where do I change the portal name to add company branding?
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Re: What to do when a manual Activity in Pending does not move to In Progress ?
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Where do files for Portal edits need to be saved?
We are working on adding an accordion style menu like the one found at this link to the Portal: https://codepen.io/brenden/pen/Kwbpyj Do the files to customize the Home Page of the Portal all get saved in the CustomSpace folder on the web server? Or do they need to be saved somewhere else as well? Also, does anyone what to… -
I need a way to search Action Log or History, is there any way to do this?
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Adding Knowledge - How do I?
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How do you handle Deprecated List values?
We all know that it is a big no no, no delete a list value that is used somewhere. You can of course rename it, however that does not prevent someone from continuing to use the value. In our place, we are fortunate to be exclusively using the portal, except users whom have the Outlook Add-in. However aside from doing some… -
How do I create a new Page with Request Offerings on it?
We have a need to create a new page that links from the Home Page. The new page would contain Request Offerings for specific types of software that one of our departments offers. I have added a new page in our DEV environment, but I'm not sure what to do to get specific request offerings to show up on it. Is there a…