ServiceManager Do not sync computers atributes

Marek_Lefek

We have set connector SCSM-SCCM and SCSM-AD which sent information about computers, users. SCCM fill infomration about eg. NetBios name, serial number, primary user, OS, but it do not  synchronize attributes: MAC Address, IP address.
These data are in object in SCCM.
Any ideas how to resolve this?

Konstantin_Slavin-Bo

MAC address, IP and other hardware info are stored in their own CIs related to the Computer CI. Have you looked in the Hardware tab on the Computer form? Does it contain anything? The MAC and IP addresses are stored in the Network Adapter CI, so you need to open that up too get the info:

Konstantin_Slavin-Bo

MAC address, IP and other hardware info are stored in their own CIs related to the Computer CI. Have you looked in the Hardware tab on the Computer form? Does it contain anything? The MAC and IP addresses are stored in the Network Adapter CI, so you need to open that up too get the info:

Marek_Lefek

You are right! Is there a possiblity to copy it into computer object - fields IP Address and MAC Addresses.

Konstantin_Slavin-Bo

Sure, you could do it with both Powershell and Orchestrator: Get the computer object (Microsoft.Windows.Computer), get the hardware relationship (Microsoft.Windows.ComputerHostsLogicalDevice) and get the related network adapter (Microsoft.Windows.Peripheral.NetworkAdapter). Then you can get the properties from the network adapter and insert it into the properties at the computer object.

I'm not aware of whether you could do this directly in the connector, though? That would be a lot easier, but I'm not sure how you would go about doing that.

Brian_Wiest

I believe that SCOM connector would bring in these details.

Peter_Settle

I agree with Brian, the connector will bring through this detail.