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Re: Cireson Hotfixes - This file couldn't be downloaded
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Cireson Expands Presence in Asia Pacific with New Office in Japan
Cireson is excited to announce their new office location in Japan to further support partners and customers in the region. Continually evolving as a leading Microsoft Cloud and System Center authority throughout the world, Cireson offers service and asset management solutions within the Cireson Platform, as well as… -
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We are trying to create searchs to go into views which shows tickets based on affected user office from AD. We are able to do this in SCSM but was wondering if there was a way to do this from the Cireson portal? Have attached a Screen shot of where I am, but want to add the affected users to then allow a view to then show… -
Re: HowTo Correct Inconsistent Tasks Loading
Our organization has struggled greatly with this as well. In our case we've been able to determine it's a timing and/or latency issue (analysts in Corporate office don't see the issue vs. analysts in the region experience the issue the majority of the time) but have made no progress on a resolution even after months of… -
Custom PS Script Issue - User Input to Activity Description
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Portal language
Hello there, I work in a 3-language company and so i have to create every ARO in 3 seperate languages. On top of that not every language-region gets every ARO provided, so basically I have 3 different front-ends. My problem now is, as soon as a user gets the "wrong" language he actually cant use the portal efficient. Is… -
Duplicate Navigation Pages (Dashboards, Views etc.)
The ability to duplicate already created navigation pages for things like dashboards and views to allow minor changes to be made to similar dashboards and allowed to be customized for different groups within an organization. For example: An administrator creates a dashboard for the Asia Pacific Region showing Incidents,… -
Re: New Items in the CMDB Portal
Currently we have several groups maintaining such things as Environments, POs, Warranties, Leases, as well as a number of custom CIs (such as Legal Entities, Regions, etc.). We have to deploy the SCSM console to this small groups, provide training, custom access and so forth. It's great that we can look up and edit CIs in… -
Re: Allow Users to add work items to a "Watchlist"
A custom task would be nice to add work items to a watchlist or "hot list" as it's called within our former ticketing solution (Frontrange HEAT). This is something that is desperately needed! As @Candice_Yeudall mentioned, it would super helpful if there could be (maybe a separate task?) that would allow specific group of… -
Re: Notify Analyst - Tick Box Option to Set Status Back to Active/In Progress When End User Comments
Thanks for this @Adam_Dzyacky, I think I understand now. So I install SMlets first and any other pre-requisites, download the .ps1 file and edit all relevant sections within the Configuration region, then I create a scheduled task as per the Wiki to run the file on a regular interval, is that right? My only main question…