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Re: SCSM DW Query - Backlog
It's always nice when someone else does the hard work and you just have to make small adjustments, right? Thanks, @Brian_Wiest! :) This is a bit different, but it might be useful nonetheless so I am going to share. I wanted a version of this query that I could utilize with PowerBI, which in my case means letting PowerBI do… -
Re: Extend incident class. Security
Hello @Sergey_Astashki , sure :) First of all, copy the the Incident.js from inetpub\CiresonPortal\Scripts\forms\templates to your inetpub\CiresonPortal\CustomSpace folder. You can just copy it there or in the WorkItem folder inside the CustomSpace. We did that so we have the CUstomSPace folder itself clean and it is… -
Re: WI status in Portal won't get updated unless do a recycle on application pool
Thank you for the instruction. I tried and received the same error "ReviewActivityId was null.";"Unable to sync WORK ITEMSWork Items". We recently upgraded to Portal V8.2.0.2016. Before that, we don't have the issue although null of reviewactityID does exist. Please help. 2017-11-13 08:01:56,827, INFO [ 4]: ==============… -
Re: For ARO service request with multiple MA's
You don't want to delete, you may think you do (I know I did once!) but you don't. Just hear me out - If you delete a Work Item out of SCSM, you will have zero means to determine what happened to it because you no longer have auditing of that thing. So the only thing left here is to infer what could have happened to it and… -
Re: Any ideas for grouping multiple request prompts into the 1 -Eg. Create 10 VMs with different prompts
With respect to VPNs, Subnets, and all things Networking I've been having a rather ongoing internal discussion about it. So since you've presented the question, here's what I've been debating...with myself. Single VM Approach - If request is only for 1 VM, I need a Query Result of said items along with a manually created… -
Re: Is there a way to hide user details in the portal?
This is the powershell I've used to hide the email address / phone number $PersonalEmail = "emailaddress@domain.com" #SET AD WITH THE ACTUAL EMAIL ADDRESS Set-QADUser $AffectedUserUserName -objectAttributes @{otherMailbox=@($PersonalEmail)} $PersonalEmailLength = $PersonalEmail.Length $EmailFirstLetter =… -
Dashboard Query works in IE but not in Chrome
Hey Guys, I am trying to setup a dashboard sql table widget query. This query worked before but I joined a new table and added two new properties to select It works perfectly in Internet Explorer 11 but not in chrome. Any help would be appreciated Query and error message below QUERY: SELECT… -
Re: Portal performance tuning
I would like to see some portal tuning suggestions here, too. File compression, etc.? What about reducing the number of all those loadScript calls that many of us have in our customizations? There is much I still have to learn here and I am looking forward to other responses. But I definitely had some thoughts come to mind… -
Re: Portal language
I think I can help here. In my SCSM Translate project, I built a wholly new Work Item/Action Log notification mechanism that determines if the Assigned To/Affected speak the same language or not. If they don't, it hits Azure Translation Services so both parties can seamlessly work together. If they speak the same language,… -
Re: Example: Cireson SCSM Portal on Docker Windows Containers
Step 3: Portal Docker Build If you not familiar with docker, I’d recommend following the examples on the docker website here. First we need to automate everything the portal needs in order to get built, which we declare in a dockerfile. Luckily the Cireson Portal comes already scripted in PowerShell for all the pre-reqs…
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