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Orchestrator Support group changes
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Re: Migrating Runbook Activity Templates
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Re: Create Config Items in Cireson Portal
One of the classes is the SCCM mobile class which I've just added a couple of extra values to so no dice there it would seem. I sussed out the issue with my custom class, didn't have a default value set for the autoincrement so it loads, however this appears in the console on submit and locks up the portal… -
Re: Edit My Requests
Thanks Geoff,I put it together with the following filter: ?$filter=StatusId eq 5e2d3932-ca6d-1515-7310-6f58584df73e I am getting the following error: Uncaught TypeError: Cannot read properties of null (reading 'children') at init._scrollable (kendo.all.min.js:61:15759) at init._thead (kendo.all.min.js:62:20532) at… -
Re: Example Incident Form
The example will place all the extensions into one column. Here is an example of how to get two columns. customFieldGroupList: [ { name: "Extensions", rows:[ { columnFieldList: [ { DataType: "String", PropertyDisplayName: "Extension 1", PropertyName: "IRext01", Disabled: false, ColSpan: 2, MinLength: 0, MaxLength: 256 }, {… -
SQL chart query
Hi, I would want to create a chart in Analytics that would show the amount of service requests created by week for the past 90 days or so. Since we don't have SQL2012 running, I am using the following SQL command elsewhere to stack other requests per day. Unfortunately, replacing "day" in the command by "week" gave an… -
Re: How do you set a "Service Offering" as a Top Request
@Peter_Miklian Typically when you setup your catalog you trim the service offerings so when a HR rep logs in they see the HR catalog and same for IT person. When you do this if you have set 5 requests as top for IT, when the HR person signs it they see none since they do not have rights to the items. So when updating the… -
Re: integer is not being passed to Runbook activity
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Re: Custom WorkItem Preview on hover
Thank you for this! Works like a charm for IRs, but for SRs the following is logged in the browser console: VM13441:232 Uncaught TypeError: Cannot read property 'Name' of undefined at createWorkItemPreviewHtml (<anonymous>:232:74) at Object.success (<anonymous>:115:43) at u (jquery.min.js?v=9310:2) at Object.fireWith [as… -
Load Balancing Portals
Hope someone can help me with this. We are running 2 instances of the portal in a Load balancing setup. Server1 & Server2 On Server 1 - Portal is installed as well as Cache Builder and is running. On Server 2 - Portal is installed but no Cache Builder running this setup was suggested by the consultant we had when we first…