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Re: Set-scsmobject with nested enum
@Sarah_Geihs Using a nested enumeration should make no difference to a non-nested one. In your case, the first option should be: Set-SCSMObject -SMObject $hwasset -Property UseCase -Value "ENUM.MDM.Projekte.DigiLeih" with quotation marks around the property value. But still, for enumerations there are some different ways… -
Walk Through – Portal Deployment Example Part 1
As if the Cireson Portal V3.x - V5.x Installation Instructions KB isn’t already long enough, here is a basic example walking through of the installation of the Cireson Portal for someone new to SCSM and Cireson. Important Note: This article is not meant to replace the install instructions; rather provide a Contoso example… -
Re: SQL Query to get a Manual Activity's (MA's) parent Change Request (CR)
Thanks Justin! I was hoping to figure out how to do with in the "ServiceManager" DB due to the update lag on the "ServiceManagement" DB. I pieced some ideas together to come up with the query below. It's far from pretty, but it seems to be working. Now I can't figure out how to get the reviewers of an RA using the… -
Re: Resolution rate percent
Here you go Just Use this for SSRS to create the desired chart, pull out what you do not need. (like the dates) The Key to this table is the ,datediff(dd, WIM.CreatedDate, idm.ResolvedDate) + case when datepart(dw, WIM.CreatedDate) = 7 then 1 else 0 end - (datediff(wk, WIM.CreatedDate, idm.ResolvedDate) * 2) case when… -
Alternate End User Home
Alternate End User Home (Warning this is a long one 😀 ) Feel free to ask questions on how to customize it or get it to work in your environment – I’ll try my best to help – This is not the full guide but there are lots of comments in the code so take at look at it and play around with it 😀 Also take a look at the template… -
Users unable to add comments to tickets - 403 error
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Cireson Cohesive Design Preview
Yesterday, we received a great (and perfectly timed, I might add) comment from Peter (I hope it wasn't Peter Zerger making this comment) on one of our videos... https://vimeo.com/141798472 I gave a shot answer to his comment, because that's all I can really do on Vimeo - so here is my expanded answer with some background,… -
Support FAQ - I dont know where to start or which KBs to read first?
The amount of knowledge articles can be a little overwhelming at first so let me list the must reads to get your knowledge up to speed quickly. I spend a lot of my day answering questions or helping solve issues by simply summarizing these KB’s and have these memorized now to be our customers human Cireson KB search… -
Am Stuck with RO Grid Control UI Customisation. Please Help..
/*Customise Grid Control UI to Provide Better Feedback*/<br>$(window).load(function () {<br> if (document.URL.indexOf("ServiceCatalog/RequestOffering") === -1) { //Only worry about request offering forms<br> return; <br> }<br> <br> //Get all objects that hold our kendo grids.<br> var divGridControls =… -
How the Cireson Portal for Configuration Manager Adds Value to Your Entire IT Team
The Cireson Portal for Configuration Manager (CMP) is a web-based experience to help manage and standardize daily tasks outside of the native Configuration Manager Console. Empower everyone on your IT team with anywhere, anytime access to inventory data, collection membership, software management and deployment, OSD…