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Re: Send Email task
Hi @Priyan_Mistry @Gerhard_Goossens + Rest of Community Unfortunately due to its nature this needs to be done by editing source code (otherwise I will need to go through more hoops than it's worth) With that said, I have logged a PR for this issue which we are hoping to address in a future version. I am happy to provide… -
Re: Dashboard "Caching"
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Re: Disable enduser comments if IR/SR are closed
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Re: Advice about performance tuning
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Re: Changing the wat the home page looks.
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Re: Strange Results on Work Item Grid
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Add Note to Action Log and Suppress all Notifications
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Re: Is there a way for an analyst to edit the work items view and make it a default view?
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Re: How to overwrite code in app.js?
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Re: Anyone experiencing "missing" runbooks in SCSM?
Invoking ad-hoc automation from tickets is pretty straight forward. I would note that I use Kelverion integration packs and this makes things a lot easier. You do not need Kelverion integration packs to make this work, but you will need to add some creative alternatives. Here is the basic flow. * Figure out when was the…