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Re: Analyst / Private Comment
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Re: Creating service requests via powershell
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Can you set Alerts or Warnings in Cireson
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Re: Portal - Internal or External?
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Re: SQL Query by date
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Both Windows & Form Authentication Options
Is it possible to have both Windows & Form Authentication options? Option 1: Install the portal 2x on the same server, different IIS site Option 2: Install the portal on 2 different servers, one Windows Authentication other Forms authentication What I'm trying to accomplish is for internal users they get the Windows… -
Re: Walk Through - Cireson Portal v3.8 to v5.0 Upgrade
Hotfixing All hotfixes are cumulative so we only need to install the latest, in this case the latest is v5.0.5. Follow the release notes KB which are as below: * Backup the entire CiresonPortal directory (i.e. c:\intepub\CiresonPortal\ ) on portal server 1 & 2 * Stop the CiresonPortal website in IIS on portal server 1 & 2… -
End Users 'UnauthorizedAccess' on Action Log
Has anyone seen this message before? I have had 2 reports in 2 days from End Users trying to add a comment to the Action Log where they are the Affected User. I have been able to resolve this by changing the Affected User and changing it back. Not sure why it is happening as its only a small number of people and appears… -
Re: SCSM SSRS SQL
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Auto assigning tickets to members of Support Groups.
In our organization something that we carried over from our previous tracking system was a Assigned To for every Support Group that was basically "New Ticket". This was a mechanism for the whole team to know that a new ticket has come into our groups area and that it needs to be assigned to someone. What would be nice is…