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Create link in request description with user promt input
Is there a possibility to create http link that can be clicked in portal? I want to create link as http://serwer/function.php?number=scsmUserPrompt . This link should be able to click by analyst eg can be in decription field or as separe task but only for requests in specific category. I create mapping but it put in fields… -
SCSM Outlook Console - Create work item (Incident/Service Request) for
When creating an work item from an outlook email, the Affected User is correctly filled only if is already created in Users (config items - from import or manually). If it's a new user (external email address), it doesn't create the user before so you have to manually create it first and then use the functionality. With… -
Re: Creating Incident Offerings
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Making "Create Request On Behalf Of:" required
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Re: Create on Behalf - Function / Customization
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Create new items in CMDB portal
The CMDB portal is awesome and can be powerfull if used correctly. One thing that is missing is the ability to create new CIs from the portal. I know that it can be created in the SCSM or SCCM console and then be synced to the portal, but it is a mission to deploy the console and lock it down. I have searched and was not… -
Knowledge Base - Create KB Articles for Support Groups
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Do workflows "when an item is Updated" also trigger when the item is created ?
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How to obtain "created date" as a column in a saved search ?
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i want a View that shows all WorkItems I have created.