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No user under Create On Behalf of
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Ability to search by the person who created the ticket
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How to Create a Custom Task for one Custom Class
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Best way to create Knowledgebase articles layout
Hi, it is a little bit tricky to create a good kb article layout with the website editor possibilities. Is there a tool which could be used to create the articles with less effort (like MS Word, etc.). A good thing would be altough a kb template, that someone has only to fill out some sections. regards, Jan -
Query field for Servcie Request like "Create request on behalf of"
Hi all, i would like to create a Service Request to rename User in AD. Therefore i had created a query field in SCSM. Is it possible to change this field in the portal to behafe like "Create request on behalf of". As there are a lot of users, i don´t want to change the maximum limit for enum field. Thanks, Dominik -
SMA connector, push Created By into Started By
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Add a task to create a KB from a work item
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Is it possible to create System.WorkItem.TroubleTicket. AnalystCommentLog via the Cireson API?
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Cannot create new Page
Hi Community, I'm new on Community Portal. After setting up Portal and set all groups and doing some small customizations in CSS I want to go forward to create some new pages. My problem is, that "Create new Page" button and all other buttons on Navigation settings page are greyed out. I'm in the administrator, Knowledge… -
Changing text within the "Create on Behalf of"
We allow our analysts to create tickets using the "Create on behalf of" field. Unfortunately. most of them do not understand that there's no need to select a different user if the ticket is for her or himself. Often, they even select the wrong user and wonder why they're not notified if something changes. They are…