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Change requests
Hi All, We are planning on using change management within our environment but at the present stage I cant seem to locate anywhere within the analyst portal that allows for change requests to be created, managed and completed. It seems like it has to be done through the SCSM console. The only thing I can find is the Change… -
Re: Change requests
Hi Mina, Change Requests can be created, updated, and completed in the Analyst Portal. Creation is typically done via the "NEW" button at the bottom left of the screen. Once created, Change Requests will appear within the various grids (i.e. My Work, Active Work, etc.). Change Requests can then be completed via the Form,…