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Re: How to remove "Instructions" ftom the portal
Hello, We actually have a KB on this - https://support.cireson.com/KnowledgeBase/View/1142#/ How to Remove Users that have been Deleted from the ServiceManager Database First stop the Cache Builder service and then run the following commands against the ServiceManagement DB: * TRUNCATE TABLE CI$User * TRUNCATE TABLE… -
Re: How to remove "Instructions" ftom the portal
Hello Veljko, I understand it can be painful to complete these steps on a regular basis. I feel your pain. Yes for versions pre v5.0 this is a requirement. In regards to the enumerations those don't get reset unless you specifically do: run this against your ServiceManagement db: * DELETE DisplayString WHERE ElementID IN…