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Change status by SMLets
Hello Cireson Community I have a question I want to change the Resolved status TO Closed Status for all IRs with status "resolved" For this , I will use the SMLets commands Import-Module SMLets $IncidentClass = Get-SCSMClass -Name System.WorkItem.Incident$ $StatusResolved = (Get-SCSMEnumeration IncidentStatusEnum.Resolved)… -
Re: Change status by SMLets
Dear Morten_Meisler we have that App but I don't why, the IRs which were resolved with status "Canceled by Level 1" , The status hasn't changed to CLOSE automatically And ı have another question, I thing , maybe there will be problems with the Cireson cache after SMlets scritp. for clearing the cache there is a command… -
Re: Change status by SMLets
You might want to take a look at the autoclose app from Cireson (free community tool): http://cireson.com/apps/auto-close/ But no, I don't see a problem with this. It's a common practice for many. The "grace" period for closing the Incident after it's resolved is of course a different discussion :) edit: A code tip is to…