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Re: Analyst Can access the SCSM Console but not The Portal
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Re: Analyst Can access the SCSM Console but not The Portal
@Bill_Crum - If the username changed, there are most likely 2 CIs in SCSM. https://blogs.technet.microsoft.com/manageabilityguys/2013/06/17/managing-username-changes-in-service-manager/ That link has a script that will update relationships in SCSM from the old CI to the new. Once the Rels are updated, you can delete the… -
Re: Analyst Can access the SCSM Console but not The Portal
Recommend to update logging on the cache builder to see if there is a replication error from SCSM to Cireson https://support.cireson.com/KnowledgeBase/View/34#/ I have had cases where I have to run a SCSM Full AD sync to pick up the user and groups properly on SCSM. MS provided this to force a FULL AD sync on the…