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Re: the engineer does not appear in the group
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Re: the engineer does not appear in the group
I would recommend you resync the users table inside the cachebuilder, like it is described in this KB article: https://support.cireson.com/KnowledgeBase/View/1142#!/ First, stop the Cache Builder service and then run the following commands against the ServiceManagement DB: TRUNCATE TABLE CI$User TRUNCATE TABLE…