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Search by Created By
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Re: Search by Created By
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Re: Search by Created By
This is a rather large pain point for us as well. We often time have techs remembering they opened a ticket weeks or months ago, but don't remember the customer's name. All we have to go on is a general time frame and the "Created By" name. If we could search on "Created By" it would help out immensely. -
Re: Search by Created By
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Re: Search by Created By
@james_kleinschnitz Thank you for the work that has been put into Global Search, it is really awesome. One problem that I and probably other people will have is that it does not provide fine grained searches. I was hoping to search "Created By" by using the standard search function that is located in the left bar. When… -
Re: Search by Created By