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Adding Knowledge - How do I?
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Re: Adding Knowledge - How do I?
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Re: Adding Knowledge - How do I?
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Re: Adding Knowledge - How do I?
Well when you make a change in AD you have to resync the AD connector in SCSM. Run a sync again of your AD connector. Then do a hard reset again First stop the Cache Builder service and then run the following commands against the ServiceManagement DB: * TRUNCATE TABLE CI$User * TRUNCATE TABLE CI$DomainGroup * TRUNCATE… -
Re: Adding Knowledge - How do I?
So it looks like the user rights were half generated. You should have a +new drawer in the bottom there because you are a part of the KB managers group. So lets do a hard reset on the user table: First stop the Cache Builder service and then run the following commands against the ServiceManagement DB: * TRUNCATE TABLE…