Discussion Received announcement not displayed

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IT Monkey:

Effective January 30, 2018 this app has been retired by Cireson. Cireson will no longer provide future feature updates, security patches, or support. However, the functionality you know and love has been enhanced and integrated into the new True Control Center.

To get the most of out of your System Center investment and to ensure compatibility with other software applications and systems, we recommend you take advantage of the True Control Center. Take it for a test drive in our online demo lab or request a free 30-day trial.

Received announcement not displayed

czadd

czadd Member IT Monkey ✭

October 2016 in Configuration Manager Ticker

Hello,

I have set up an announcement and it has been received by my target computers. However, it won't display. The log file just shows the following over and over again. I have tested this on several target computers: Windows 7, 10, and Server 2012 R2.

10/11/2016 10:58:07 AM domain\user : Checking if Announcement with ID 14f6083615fda8912d15ed814 has been processed.

10/11/2016 10:58:07 AM domain\user : Announcement with ID 14f6083615fda8912d15ed814 has not yet been processed.

How can I get the announcement to actually display?

0

Comments

czadd Member IT Monkey ✭

October 2016

I installed version 1.2 and now it appears to be working. The logging in 1.2 was quite helpful. Because my test client is in a different time zone than the sever where the request was created, it arrived at that computer expired. I'll probably put in a feature request to handle the time zone scenario. My workaround was to extend the expiration by an hour.

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Tony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭

October 2016

Please put through the Feature Request, not sure if that's something that was considered with the Ticket App. I'm glad you were able to get it working with the latest version.

Regards, Tony

0
wally_mead Member Advanced IT Monkey ✭✭✭

October 2016

I'm pretty sure that we only use the time set at the admin console, and don't adjust for time zone differences. That would be a feature request if you have not already submitted it. But yes, an easy workaround is to extend the expiration time to cover your additional time zones.

I'm glad that you like the app.

0

This discussion has been closed.

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