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Add Totals To Grouped By Grid Views

Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
Hey Community,

Hopefully you all love the ability to drag a column heading into the Group By area to group by that field in all the out of the box Cireson Portal views.

Here's a little customisation, that makes that even better, by adding totals to each group heading. Very easy to see at a glance some key metrics. Eg:

How many Work Items to each member of your team - great for ticket assigment
How many Incidents of each Priority
Work Items in each Status

Hope you find it useful. Enjoy.



  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭
    Hi @Geoff_Ross, as you can probably tell - I'm loving your solutions - amazing work!! Is there a way to allow the totals to show the total all of the work items in the search results instead of just what's on the current page? (Example: Grouping Work Items by Icon Type in Active Work view will show me the sum of what's on the page - let's say 20 SRs, 40 IRs, and 40 MAs even if there are actually 300 MAs, so if I click on page two I see the total of 100 MAs (if items per page is set to 100))

    Not sure if this is possible but thought I would at least ask the question! :)

    Thanks as always!
  • David_AllenDavid_Allen Partner Advanced IT Monkey ✭✭✭
    Great solution, however it only works in work item views... Could we have the same solution for the Search page?
  • Tuan_LuuTuan_Luu Customer IT Monkey ✭
    edited March 2018


       Not sure why " 'MutationObserver' is undefined" for EI 10 for Portal version 8.2 ... Any idea or hints please

    // create an observer instance
     var observer = new MutationObserver(function(mutations) {

  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭
    This is not working for us after upgrading to v8.4 in our DEV environment. Anyone else having issues?
  • Mikkel_MadsenMikkel_Madsen Customer Advanced IT Monkey ✭✭✭
    We have the same issue - version 8.8.x
  • Mikkel_MadsenMikkel_Madsen Customer Advanced IT Monkey ✭✭✭
    I've nearly got it to work in portal - but it does not work if you already have it grouped when open a view. If you reset a view and then choose to group by a column then it adds the counter as i should so I guess it fires to early and no data i in the grid.

    Perhaps someone has an idea on how to fix that part?

    My updated version is attached.
  • Mikkel_MadsenMikkel_Madsen Customer Advanced IT Monkey ✭✭✭
    I think I've fixed it now - seems to work for me now. I've added a timeout on 100ms.
    Version 0.3 is attached.

  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭
    @Mikkel_Madsen, much appreciated! 
  • Emma_JenkinsEmma_Jenkins Customer IT Monkey ✭
    edited May 2019

      @Geoff_Ross thanks so much this is great and something that will make managers happy overviewing their teams work.

  • Brian_WinterBrian_Winter Customer Advanced IT Monkey ✭✭✭

    Installed today and no joy. Not sure what I'm doing wrong.

  • Mikkel_MadsenMikkel_Madsen Customer Advanced IT Monkey ✭✭✭

    @Brian_Winter did you install the latest version 0.3? What portal version are you on? Try increasing the timeout to see if that help :)

  • Brian_WinterBrian_Winter Customer Advanced IT Monkey ✭✭✭

    Latest version of the portal and the customization. Turns out that the totals will show up IF you have the Global Search turned off. Classic Search has the totals. Turn Global back on and they disappear.

  • Jeff_LangJeff_Lang Customer Advanced IT Monkey ✭✭✭

    updated and tested on 11.6, now works with Global Search turned on or off

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