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Outlook Console Affected User Option

Billy_WilsonBilly_Wilson Member Ninja IT Monkey ✭✭✭✭
When creating a Work Item from the Outlook Console if the email sender is not currently in the CMDB, the Affected User field renders blank. I'd like to see a feature where, if the sender is not currently in the CMDB, you have the option of adding this user to the CMDB from the form or even as a setting so that they can appear as Affected User. Sort of like the option that exists in the Exchange Connector to automatically add senders to the CMDB when they don't currently exist.
7 votes

Backlog Planning · Last Updated

Currently working to determine priority and costing for this feature.

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