IT Monkey:   Click Here to Help Me Build the Agenda for Upcoming Cireson Webinars!

Add additional Search criteria

Peter_ForsterPeter_Forster Partner IT Monkey ✭

Hi,

we need to have a search with the following criteria:

Service Requests
Title starts with "Shop order"
The user which logins to the portal should be the "Requested By" of the SR
Status: Active and Completed

I think we have no problem with "Title" and Status" but the "Requested By" from my point of view is not available as a search criteria.
Within the "Search" area in the portal I can choose for "Affected User", "Assigned to User" but not for "Requested By". Requested by is a default relationship within SCSM.

Does someone know how to Add the "Requested By" to the search criteria?

Answers

Sign In or Register to comment.