How to turn off the Session Timeout Warning

Bryant_Richards

Bryant_Richards Customer IT Monkey ✭

November 2016 in Analyst Portal

We just updated to the newest version of the portal and now we get a Session Timeout Warning after a few minutes of inactivity on the portal. Is there a way to turn it off or extend the time limit on the expiration?

0

Best Answer

Dakota_Green Member Advanced IT Monkey ✭✭✭

November 2016 edited November 2016 Answer ✓

Hello Bryant

You can disable the timeout from the Setting Items table, and change the table "UseSessionTimer" from 'True' to 'False'. Restart the Cache Builder, restart the IIS site and recycle the app pool when done.

If you want to change the setting, you can edit it from the Session state timeout settings in IIS.

Here's our KB article on the feature: https://support.cireson.com/KnowledgeBase/View/1347#/

2

Answers

Bryant_Richards Customer IT Monkey ✭

November 2016

Session Timeout.png 22.7K

0
Dakota_Green Member Advanced IT Monkey ✭✭✭

November 2016 edited November 2016 Answer ✓

Hello Bryant

You can disable the timeout from the Setting Items table, and change the table "UseSessionTimer" from 'True' to 'False'. Restart the Cache Builder, restart the IIS site and recycle the app pool when done.

If you want to change the setting, you can edit it from the Session state timeout settings in IIS.

Here's our KB article on the feature: https://support.cireson.com/KnowledgeBase/View/1347#/

2
Bryant_Richards Customer IT Monkey ✭

November 2016

Thanks for the help Dakota! That resolved the issue for us

0
Dakota_Green Member Advanced IT Monkey ✭✭✭

November 2016

Bryant_Richards said:

Thanks for the help Dakota! That resolved the issue for us

Awesome stuff! Glad to have helped.

1

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