Building New Hardware Request (catalog item and consumables)
- Pick a Catalog Item in a query result and show Related Assets (Consumables)
The idea here being, leading someone down a hardware purchase request with only relevant choices.
Geoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭Ahh, yes but no. See this thread which i'm still trying to find a spare few minutes to try and build a quick solution.
Not that I know about but AWESOME idea. I think you'll need a custom relationship and TP.
Good luck, keep us all posted.
I use several with change requests, and associate them with an AD group in the Admin screen, but I thought that was the only way to assign one to a form. I would love to be wrong about that!
For Asset Management, you can create a template using your new TP and assign that as the default template. The AM forms will now use this TP but for everybody, you cannot have different forms / TPs for different uses like you can with Work Item forms.
For ROs, you can use any TP you want by selecting that TP (Combination Class) when you build the RO and specify the configuration of the Query Results prompt.
Thanks also for letting me hijack the thread, @Adam_Dzyacky. If time permits, I may take a stab at this too. I have coded something similar (but certainly not the same) for CR's, where I populated a list of services and affected locations based on the CI that is chosen on the form, by crawling the viewModel and populating a grid control. While this is different than filtering a user control, it seems like the same principle might work if some (minor?) adjustments are made.
I will provide details here if I am able to devote any time and have success.
In that the Standard has a "Related Assets" area, could this be leveraged in the way that I'm thinking in that you could pick a standard and then show the Assets related in query result?