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SCSM Console gets slower with each hardware asset I open

Ingrid_GlatzIngrid_Glatz Customer Adept IT Monkey ✭✭

when working with the Cireson Hardware assets nodes to check on different things, correct serial numbers to match computers, add remarks an so on, with each asset I open the console gets slower. After a while it takes up to 15-20 seconds for an asset form to open or for the console to refresh when setting new filters.

Right now, I have to close and re-open the console to have better response times. During a day, I might have to re-open the console up to 5-6 times which is a little bit annoying. Who has the same effect and maybe a solution?



Best Answer


  • Ingrid_GlatzIngrid_Glatz Customer Adept IT Monkey ✭✭

    Thanks for the information.

    Unfortunately, we'll be running SCSM 2012 still for quite a while. An update schedule is not planned yet. I thought the Memory leak with the console had been fixed with one of the lastest UR for SCSM. I'll give it a try to leave the console almost at full size to see whether this changes the behavior.

  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Yes, Many thought it was but it is still an issue....  :neutral:
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