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Dynamic field size when using standard text field

When you create a Request Offering with a standard text field, the portal shows a single line text field. Some of our end users fill in the field and use a return (Enter). Then it looks like the field is empty again. That confuses end users (some fill it in again, others call the Service desk). Is it possible to make the hight of the text field dynamic, based on what you type?
4 votes

Submitted · Last Updated


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    Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    If you set the limit if the text field to a higher number it will automatically resize to a larger size.
    This is covered in this KB article: https://support.cireson.com/KnowledgeBase/View/87#/

    In short, when you are creating/editing a request offering you can configure the min/max length of a text prompt.  The max length will control the height of the text box when it is rendered on the form as follows:

    • 1-199 => 1 row
    • 200-499 => 3 rows
    • 500-999 => 5 rows
    • 1000+ => 7 rows

    Note: typically most string properties in the SCSM data model have a max length of 256 or 4000 and should never really be longer than 4000.

    Does this solve your request? 
    If so we will close this as a new feature request.

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    Marco_WesterhoffMarco_Westerhoff Customer IT Monkey ✭
    Thanks for your reaction. It's good to know that it's also possible to know how a text box is rendered. But this doesn't solve the problem I described. 1 row is good enough, unless a user use a return (Enter). Then it looks like the field is empty again.
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    Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    I see.
    You want it to grow as required rather than be set manually at the start of the form render.
    This could be achieved with custom.js code but your request to make it part of the product is understandable.

    Hopefully more people will vote on this as a feature they would like to see and the product team will look at it during their regular review.
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    Adrian_MataiszAdrian_Mataisz Customer Advanced IT Monkey ✭✭✭
    This is a pain. If user hits enter the see the empty field.  :'(
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    Peter_MiklianPeter_Miklian Customer Advanced IT Monkey ✭✭✭
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