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Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
We recently moved our CR process from word docs to SCSM.
I am attempting to get notifications to go out for Review activityes but running into issues. 
The review activites I want to reference the linked CR ID & Title. but running into issues that the fields are blank in the notification. 
Attempting to use the blog entry 
But this emails return the code and not the value. I must be missing something simple but hoping someone can point it out. 

Best Answer


  • Conner_WoodConner_Wood Customer Advanced IT Monkey ✭✭✭
    My initial guess with the code not becoming a value is that your alias in the mp your notification is saved in is not the same.

    Handling Activities

  • Marek_LefekMarek_Lefek Customer Advanced IT Monkey ✭✭✭
    Im not sure that this is actual, but I try option that was metnioned by @Brian_Wiest and it works.
    I use relation "Contains Activity". It used Targeted class: Review Activity:

    Try to copy code below:
    ID: $Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ 

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