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My Active Work Item Add ability to View parent/child

Shaney_Edington

Shaney_Edington Customer IT Monkey ✭

January 2017 in All Other Feature Requests and Ideas

Please add the ability to see whether a ticket is a parent or child within the My Active Work Items, Support Group Work Items, or Unassigned Active Work Items Console listings. It would also be nice to be able to group tickets by parent and see child ones listed underneath it in the list.

6

6

6 votes

Submitted · Last Updated January 2017

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merlenette_jones Member Advanced IT Monkey ✭✭✭

January 2017

Great feature request

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