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Assign to Me from an RO

Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
Hi,

It would be really useful if Analysts completing Res had some way to assign the Work Item to be created directly to themselves. Otherwise, they need to create it, then open it and click the Assign to me task, or even worse, in environments with security and Work Item queues, they need to wait for someone else to open it and assign to them before they can access it and work on the ticket.

This option would only be visible to Analysts either via a check box somewhere or perhaps a button next to 'Save' for 'Save and Assign to Me'.
5 votes

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