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We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Assign to Me from an RO
Geoff_Ross
Cireson Consultant O.G.
Hi,
It would be really useful if Analysts completing Res had some way to assign the Work Item to be created directly to themselves. Otherwise, they need to create it, then open it and click the Assign to me task, or even worse, in environments with security and Work Item queues, they need to wait for someone else to open it and assign to them before they can access it and work on the ticket.
This option would only be visible to Analysts either via a check box somewhere or perhaps a button next to 'Save' for 'Save and Assign to Me'.
It would be really useful if Analysts completing Res had some way to assign the Work Item to be created directly to themselves. Otherwise, they need to create it, then open it and click the Assign to me task, or even worse, in environments with security and Work Item queues, they need to wait for someone else to open it and assign to them before they can access it and work on the ticket.
This option would only be visible to Analysts either via a check box somewhere or perhaps a button next to 'Save' for 'Save and Assign to Me'.
7
Comments
Hi Geoff, just found this while on a hunt for ideas for a similar request I have received. Was there any progress with this feature at all?