Home Service Manager Portal Feature Requests
We appreciate you taking the time to vote and add your suggestions to make our products awesome! Your request will be submitted to the community for review and inclusion into the backlog.

We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.

For more information around feature requests in the Cireson Community click here.

unusable space in knowledge base article editor

Silas_SulserSilas_Sulser Customer Advanced IT Monkey ✭✭✭

Hi folks

In knowledge base editor it is not possible to use the whole space of the input field on a 27" screen.
The input field is relative in width but not in height.
This is super annoying if you are working on a KB article with a lot of big inserted pictures.
Here is a screenshot of the mentioned area:

Could you please make the height of the input field also relative to the screen size?

Thanks in advance!

1
1 votes

Declined · Last Updated

Promoted as a bug to the backlog.

Comments

  • seth_coussensseth_coussens Member Ninja IT Monkey ✭✭✭✭
    @Silas_Sulser
    I would actually consider this a bug. Have you brought this up with our support team? If you can put this in with them and have them confirm the issue we can classify this as a bug and it will be more likely to be resolved than waiting for it to be picked up as a feature request.
  • Silas_SulserSilas_Sulser Customer Advanced IT Monkey ✭✭✭
    @Silas_Sulser
    I would actually consider this a bug. Have you brought this up with our support team? If you can put this in with them and have them confirm the issue we can classify this as a bug and it will be more likely to be resolved than waiting for it to be picked up as a feature request.

    Hi Seth, That's what I actually did.

    I've reported that bug, and somebody of the Cireson support team, suggested to open a feature request for that... :)


  • seth_coussensseth_coussens Member Ninja IT Monkey ✭✭✭✭
    Can you send me a PM with the IR #, I'll follow up on it.
  • seth_coussensseth_coussens Member Ninja IT Monkey ✭✭✭✭
    I've raised this as a bug, so it's in the backlog now so I'm closing this FR.
This discussion has been closed.