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Advanced Email Notification Connector.

Brian_Wiest

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

January 2017 in Service Manager Console App Feature Requests

All emails get sent out thru one connector so everything comes from a single email address. Would love to be able to define outbound email from specific support groups with specific email addresses.

For example
Catch Call = SCSM-Notification@example.com
Teir 1 = SCSM-Teir_1@example.com
Teir 2 = SCSM-Teir_2@example.com

They way when they reply to the mailbox it can use that specific connector.

8

8

8 votes

Submitted · Last Updated January 2017

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