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Outlook Console App Form consistency and usability with SCSM Forms

Jason_Boileau

Jason_Boileau Customer IT Monkey ✭

February 2017 in Service Manager Console App Feature Requests

We are currently install/testing the Outlook Console, but have noticed it functions differently than the SCSM Console. It would be nice to have the SCSM and Outlook forms function the same way for consistency and usability.

- The drop-down lists in the forms do not auto complete when typing. This is an issue when selecting a Category Classification, or any other drop-down list

- When adding Affected User or Assigned User, the Control+K for auto discovery does not function the same way as the console

6

6

6 votes

Submitted · Last Updated February 2017

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