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Able to select tier 1/tier 2 classifications when you search

Brix_McFee

Brix_McFee Customer IT Monkey ✭

February 2017 in Service Manager Portal Feature Requests

for customers that use leafnodeonly, it seems like you can only search via the full classifications. users would like the ability to search for all work items at the tier 1 or 2 level. Example is search by Software/Outlook instead of all the complete (tier 3) classifications for outlook.

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Submitted · Last Updated February 2017

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