Julie_Johnson
Customer IT Monkey ✭
TERMS OF USE
AGREEMENT BETWEEN USER AND CIRESON
The Cireson Community Web Site is comprised of various web pages operated by Cireson, LLC (collectively, the web pages are referred to herein as the “Cireson Community Web Site”).
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MODIFICATION OF THESE TERMS OF USE
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LINKS TO THIRD PARTY SITES
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MATERIALS PROVIDED TO CIRESON OR POSTED ON THE CIRESON COMMUNITY WEB SITE
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TERMINATION/ACCESS RESTRICTION
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GENERAL
To the maximum extent permitted by law, this agreement is governed by the laws of the State of California, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Diego County, California, U.S.A. in all disputes arising out of or relating to the use of the Cireson Community Web Site. Use of the Cireson Community Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Cireson as a result of this agreement or use of the Cireson Community Web Site. Cireson’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Cireson’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Cireson Community Web Site or information provided to or gathered by Cireson with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Cireson with respect to the Cireson Community Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Cireson with respect to the Cireson Community Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
COPYRIGHT AND TRADEMARK NOTICES:
All contents of the Cireson Community Web Site are: Copyright 2016 by Cireson, LLC and/or its suppliers. All rights reserved.
TRADEMARKS
The names of actual companies and products mentioned herein and on the Cireson Community Web Site may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
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NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Cireson respects the intellectual property of others and asks that users of the Cireson Community Web Site do the same. In connection with the Cireson Community Web Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the Cireson Community Web Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of the Cireson Community Web Site users is, through the use of the Cireson Community Web Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:
Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.
Designated Agent: Matthew W. Deen, Esq.
Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101
Telephone: 619-993-8873
Fax: 888-244-8458
Email: matt.deen@cireson.com
Answers
In short, this is NOT a feature for end users to add their names to after the fact, but rather only at the time they request the item.
Analysts can add to it at will.
https://player.vimeo.com/video/206160970
Are they going to see the item in their Watchlist? Can they remove it from their list?
Member of a Watchlist will see the Work Item in their lists but will not be able to remove themselves from the list. Likewise, they can not modify an existing work Item to add themselves to the Watchlist if they are not the owner.
I hope this answers your question
Once the work item is created the watch list can then be edited from within the portal just by viewing the work item. So no need to re-build all your RO's at this time.
At the moment there is no plans that I am aware of to change the functionality on the way the work items add or remove watch list items within the Analyst portal.
However, if there is specific functionality that you would like to request, please feel free to raise a Feature Request here on the community site and if enough people vote the feature up as being important, then it will get the attention of the Dev team.
Hope this answers your question.
There should be a whole WatchList node in navigation settings. It might not be set to Visible in your Portal. that is where the stakeholders can go.
Geoff
@Bett_Moffett: nice video. Maybe you could update it for the point of view of the user who is on the watch list.
So users thinking of implementing this feature could see its benefit. Thanks.
We have a request form that has a runbook attached to it which switches the affected user from the one that created the request to the one that is affected user. Would the user that created the request still be able to to view it in the watchlist? The End-user role don't have access to any queues.