Offering to Add Users to AD Groups
This seems like it should be a pretty basic task, that I assume hundreds of customers of SCSM have done, but the solutions that my colleagues before me have tried to implement seem incredibly over complicated. With HUGE runbooks and pages of powershell script etc.
What I need to do is create an offering that end users can fill in, and specify an approver, which via an approval activity, sends an email to the approver, who can approve or decline, before running a second runbook to make AD User Group Membership changes.
I think I can figure out the AD Group change runbook, but I can't get my head around the Approval stages. Which seems like it should be pretty much out of the box.
Is any able to help? Just a nudge in the right direction of some guides on this would be perfect.