Cireson BarCode WebAPI - Only Uses Old License - Won't work with just New Licensing Experience

Conner_WoodConner_Wood Customer Advanced IT Monkey ✭✭✭
edited May 2016 in Asset Barcode
Hi all,

After raising Incident Ticket IR41207 with Cireson regarding the CiresonWebAPI folder not building the necessary cache files on a rebuilt environment, it turns out it is because it will only function using the old licenses that were used for the Cireson Portal back on version 2 and version 3.  It relies on the old keys being present, as in, the Analyst, SSP, and HTML keys.

To further help, I've broken down the structures of Old License vs New License.

Info

Old Licensing (prior to v4.0.6)

New Licensing Experience (starting v4.0.6)

Management Pack ID

7D0AFF53-6BF5-465D-87BD-C83412D5806A

D3818AE4-E8E0-5F64-9411-D142CDD84DC9

Class ID

32DDC0A5-5910-958F-9CEC-FB4645295A82

A0DC046A-66EB-A926-23B7-9E060FDF6FE9

Management Pack Name

Cireson.Analyst.Web.Console

Cireson.Console.Licensing

Class Name

Cireson.Analyst.Web.Console.Settings

Cireson.Console.Licensing.Settings

License Property Name(s)

1)      AnalystPortalKey

2)      SelfServicePortalKey

3)      HTMLKBKey

1)      ProductKey


Cireson has made the effort of adding this to the Known Issues list as well since the longer Cireson doesn't fix it, the more likely NEW clients will be frustrated trying to get this BarCode App working due to this hard-to-troubleshoot issue.


Comments

  • pzergerpzerger Partner Adept IT Monkey ✭✭
    Hi all,

    After raising Incident Ticket IR41207 with Cireson regarding the CiresonWebAPI folder not building the necessary cache files on a rebuilt environment, it turns out it is because it will only function using the old licenses that were used for the Cireson Portal back on version 2 and version 3.  It relies on the old keys being present, as in, the Analyst, SSP, and HTML keys.

    To further help, I've broken down the structures of Old License vs New License.

    Info

    Old Licensing (prior to v4.0.6)

    New Licensing Experience (starting v4.0.6)

    Management Pack ID

    7D0AFF53-6BF5-465D-87BD-C83412D5806A

    D3818AE4-E8E0-5F64-9411-D142CDD84DC9

    Class ID

    32DDC0A5-5910-958F-9CEC-FB4645295A82

    A0DC046A-66EB-A926-23B7-9E060FDF6FE9

    Management Pack Name

    Cireson.Analyst.Web.Console

    Cireson.Console.Licensing

    Class Name

    Cireson.Analyst.Web.Console.Settings

    Cireson.Console.Licensing.Settings

    License Property Name(s)

    1)      AnalystPortalKey

    2)      SelfServicePortalKey

    3)      HTMLKBKey

    1)      ProductKey


    Cireson has made the effort of adding this to the Known Issues list as well since the longer Cireson doesn't fix it, the more likely NEW clients will be frustrated trying to get this BarCode App working due to this hard-to-troubleshoot issue.


    Connor, thanks for raising visibility on this issue. Definitely a challenge for us to, and an issue we are working to iron out later in the year. Will keep you posted when we have more than a workaround, and have put this issue to bed entirely.
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