Automated service request and live input validation

This is for all of you out there playing with automation 
How do you handle the following.

Doing automation with fixed values are not a problem, and works well but now we are getting into more advance automation.
and the we wonder what other do about it. 

As an example we would like a RO for a Shared Mailbox. 
The user have to choose a alias for this mailbox, in there in lay our problem. 

Are there any way og validating the availability of any given alias at the time of creation.
Or how do you handle this

Failed the SR if alias already taken 
Pause with review activity
or ?

This is not a question about the exchange side this can be for any product where the end user have to choose. 

/Kristoffer




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