I'm unable to upgrade the Analyst Portal software successfully. The installation log says the upgrade finishes, but the cache builder service recognizes an existing cache builder (this is an upgrade) and disables the service and then fails to start. Recording a logon error for the service.
I think I'd like to remove ALL traces of the software, and try a clean install. But the online installer seems to detect a previous installation and populates attributes. I've followed the procedure to uninstall, but the artifacts persist.