Action Log Notify cannot send the message

Ingrid_GlatzIngrid_Glatz Customer Adept IT Monkey ✭✭

I've just imported the Action log notify app following the installation documentation. Unfortunately, it's nowhere written how the message is supposed to be sent to the appropriate user. When checking the log file, I see:

06.04.2017::15:02::Attempting to send email to xxx.yyyy@test.com...
06.04.2017::15:02::The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated

We do not allow anonymous mails. I haven't seen an option to configure things like SMTP Server or the user that is allowed to send messages, like it can be done in the Cireson portal. Anything I'm missing or won't it be possible to use the Action log notify app if anonymous messages are disabled? SCSM workflow account has access to the mailbox and Send As rights.

Thanks.

Ingrid


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