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Asset Management Import App LDAP Support for Cross Forest/Domains
At the moment, the LDAP queries performed from Cireson Asset Management Import App will only support the same domain of where SCSM/Cireson sits. This is causing problems to customers who have SCSM/Cireson on a separate domain from where their production domain is located. (I hope this makes sense).
Can this be improved so that LDAP queries from cross forest/domains are supported. I recently had extended my Customer User Class to include certain fields from the Production AD environment however it will not populate because these environments are on separate domains.
It would naturally make sense if Cireson Asset Management App can support Cross Forest/Domain environments.
%domain% or %domainlong% does not work an LDAP variable on Cireson Asset Management Import App. I’ve already been trying to use these variables and it will only return the domain name of where SCSM/Cireson sits. The name of the production environment never gets pulled through.