Does the portal support load balance?

Tuan_Luu

Tuan_Luu Customer IT Monkey ✭

May 2017 in General Discussion

We are planning to implement a load and balance server for the portal. Does the portal is design for load and balance?

0

Best Answers

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

May 2017 Answer ✓

The Cireson portal for SCSM does work behind a load balancer, whether it be physical or virtual.

6
Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

May 2017 Answer ✓

As @Adam_Dzyacky, has mentioned, the Cireson Portal works fine behind a load balancer - just keep in mind that you might have to adjust any customization/scripts to be compatible. In our case, we had a number of resources on the portal servers that we have to ensure are updated each time we elevate changes to production involving those resources. Load balancer provides more complexity in certain areas but we've seen great results since our initial launch in mid-2015.

5

Answers

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

May 2017 Answer ✓

The Cireson portal for SCSM does work behind a load balancer, whether it be physical or virtual.

6
Tuan_Luu Customer IT Monkey ✭

May 2017

Thank you for the answer. Look like our best bet is to implement a failover.

0
Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

May 2017 Answer ✓

As @Adam_Dzyacky, has mentioned, the Cireson Portal works fine behind a load balancer - just keep in mind that you might have to adjust any customization/scripts to be compatible. In our case, we had a number of resources on the portal servers that we have to ensure are updated each time we elevate changes to production involving those resources. Load balancer provides more complexity in certain areas but we've seen great results since our initial launch in mid-2015.

5

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